Troubleshooting authorization problems. Live Versions. Download the latest installer from your. If you are logged into Ableton.com with an address that your Live serial is not associated to, you will not be able to authorize. Issue with Hardware Code. Let's talk about the bugs and other problems we come across in Live 10. Maybe we can come up with solutions or improvements. If you've posted a bug here, then you should also write to Ableton's support as well.If you get a reply from Ableton that fixes your issue, please update your post.
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Latest Live Version Live10 and macOS 10.15 Catalina Compatibility MacOS Compatibility Windows Compatibility Installing Live Authorizing Live How to reduce latency Using external hardware
Why do I need to log in? To use any version of Live (including Live Lite or our free trial) you need an Ableton account. It takes less than a minute to create one, and even less to log in if you already have one.
Change web-browser (we recommend Chrome or Firefox), and login to your Ableton.com account Re-download the latest setup file for your version of Live, from your account. Once downloaded, use 7-zip to extract the files to a safe, known location.
Learn Live
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Video tutorials from getting started through to mastering the latest features, plus further training options.
Learn Push
From setup to sound design and beyond – our growing collection of tutorials shows how you can make music with Push.
Learning Music
Learn the fundamentals of music making – beats, melodies, harmonies, basslines, and song structure – and make music right in your browser.
Learning Synths
Learn the fundamentals of synthesis at your own pace with a powerful but easy-to-learn synthesizer that runs in your web browser.
Making Music
Some tips from 74 Creative Strategies for Electronic Producers – Dennis DeSantis’ book on solving musical problems, making progress and finishing what you start.
More learning resources
Live & Push manual
Everything you need to know about Live and Push.
Certified Training
All over the globe, a growing group of trainers and institutions are offering approved Ableton teaching at all skill levels, both for individuals and groups.
Training in Hamburg: 4 trainers and institutions offer certified training in Hamburg
User Groups
For beginners and seasoned users alike, Ableton User Groups are open to any Live user who wants to share their knowledge and learn from others in person.
Learn finger drumming
Practice your finger drumming skills with Melodics, a standalone app that offers a great way to learn and refine your playing. Its free to download and comes with 20 lessons to get you started.
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Get in touch with us if you’ve got some questions before you buy a product, or if you need help with your order, license or the authorisation process.
Sales support is available by phone in English and German.
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Tel: +49 30 568 39112* Mo–Fr 12:00 to 22:00 CET (German support until 18:00 CET only)
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Phone support is available right now
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Due to the special situation we are all experiencing right now, our phone support service is unavailable for two weeks starting on Monday, April 6th. We hope to resume normal phone support from Monday, April 20th. We are currently experiencing high support volumes, therefore our response time is delayed. We kindly ask for your patience and will get back to you as soon as possible. In the meantime, check out our Knowledge Base for solutions to common issues.
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Technical support
Need help with setting up or other technical issues?